Harlow Payments was founded in 2024, but my story in payments started long before that. I’ve spent most of my career inside the machinery of the payments industry, working through growth cycles, operational stress, and moments where decisions carried real consequences. Before launching Harlow, I was part of the leadership team that helped build and scale EVO Payments, all the way through its $4 billion acquisition by Global Payments. That experience shaped how I see business, pressure, and responsibility.
Over the years, I saw how payments companies grow quickly and how easy it is for discipline to slip as volume increases. Speed becomes addictive. Structure starts to feel optional. Merchants slowly turn into account numbers. Those patterns repeat everywhere in payments, regardless of company size.
Harlow was born out of a desire to start again and do things differently. Not louder. Not flashier. Just cleaner and calmer. I wanted to build the company I wished existed when I was sitting on the other side of the table, dealing with rushed onboarding, unclear processes, and systems that cracked under pressure.
Based in Melville, New York, Harlow focuses on payments operations, underwriting discipline, and technology that actually supports scale. We work with modern tools like embedded payments and AI, but always through an operational lens. I care deeply about how things work behind the scenes, not just how they look on the surface.
Outside of work, I’m someone who values clarity and balance. I still believe the simplest tools often create the clearest thinking. A notebook, a pen, and quiet time to think will always beat noise. That mindset shows up in how I live and how I lead.
Can you tell us a bit about yourself and what you do?
I’m one of the people behind Harlow Payments, a company focused on building disciplined, durable payment systems. My background is in scaling payments companies from the inside, including my time helping grow EVO Payments. Today, my work centres on making sure growth doesn’t outpace structure and that decisions hold up long after launch.
How would you describe your personal or professional vibe in 3 words?
Calm, disciplined, human. Calm because panic never improves outcomes. Disciplined because speed without structure always comes back to hurt you. Human because business only works when people are treated like people.
What’s one fun fact about you most people don’t know?
I still write almost everything by hand before it goes anywhere digital. Ideas, decisions, even meeting notes start in a notebook. It slows me down just enough to think clearly.
What’s your favorite TV show right now?
I’m rewatching Succession. Not for the drama, but for the leadership lessons hidden in the chaos. It’s a reminder of what happens when power grows faster than discipline.
What’s your most-used social media app these days?
LinkedIn, by far. It’s where the most thoughtful conversations about leadership, systems, and operations still happen. I use it more to read than to post.
What was the first social media app you ever joined?
LinkedIn was actually the first one I used seriously. It felt practical and work-focused from the start. Everything else came much later.
Are there any influencers or creators you never miss content from?
I pay attention to operators more than influencers. People who’ve actually built systems at scale tend to share quieter but more useful insights. Those are the voices I stick with.
Are there any must-follow accounts or pages for people in your industry?
I follow payments operators, risk leaders, and fintech builders who talk openly about failures and lessons learned. Accounts that focus on operations and underwriting are always more valuable than hype-driven pages.
Do you listen to any podcasts related to your field or niche?
Yes, especially podcasts focused on systems thinking and leadership under pressure. I’m less interested in trend talk and more interested in how people make decisions when things get hard.
Be sure to check out our list of the Biggest Podcasts on YouTube.
What’s the best advice you’ve heard from a podcast or interview?
That saying no is a growth strategy. It stuck with me because it runs against most advice. Experience taught me it’s true.
If you could collab with any influencer or celeb, who would it be?
Someone known for quiet competence rather than constant noise. I’m more drawn to people who build enduring things than those chasing attention.
What’s a habit, hack, or tool you swear by for staying informed or inspired?
Weekly reflection. I review what worked, what broke, and what I’d change next time. It turns experience into something useful.
Follow Harlow Payments on LinkedIn.
